Geegeez Upgrade: Read This If You’ve Had Problems

What we have done…

On the evening of 21st December 2016, we made some important technology upgrades to geegeez.co.uk. Within a day or two, you should see no difference to your browsing experience, aside from a green padlock, the words ‘Summum Bonum Ltd’, and a web address beginning, ‘https://’.

The green padlock symbolises the added security on geegeez.co.uk now. It means we are using special high end security – called Extended Validation – to protect your browsing time on our site.

EV Security is the highest level of security

EV Security is the highest level of security

‘Summum Bonum Ltd’ is the name of the company that owns geegeez.co.uk – in fact, it’s my company. So if you’ve never heard of that before, don’t worry – it’s been around for ten years now. 🙂

And finally, you’ll note the ‘s’ on the end of http, making ‘https’, in the web page address. That is another, more common, symbol of the secure nature of your browsing experience as a result of the changes we’ve made.

By the way, we’ve had this security in place on our payment pages for over a year now, but last night we rolled it out site wide after extensive testing.

 

What to do if you’re having problems viewing geegeez.co.uk today

Your first 30 days for just £1

The problem with significant changes like these – even if you can’t ‘touch’ the changes like, say, when we add a new report or whatever – is that they can lead to temporary irritants in your browsing experience.

Specifically, content gets ‘cached’, either in your web browser or somewhere in your DNS (the collection of devices and computers that constitute your internet connection, which can include your wifi router amongst other things).

More importantly, you need to know what to do if you’re experiencing problems.

The first thing is always to

Clear your browser’s cache. You can do this by following the relevant instructions for your setup on this page:

wikihow.com/Clear-Your-Browser’s-Cache

That single activity will normally resolve 85% or more of problems after we’ve made website changes.

But something like last night’s upgrade can have a deeper impact, and you may need to wait for your DNS cache to clear. You can try to do this yourself by following the instructions here, but it will resolve itself normally in a matter of hours from when the changes were made.

If it’s been 24 hours or more (i.e. any time from 23rd December), and you’ve cleared your cache as per the above, and you’re still encountering difficulties… firstly, sorry for that. I know it’s a pain in the proverbial and you just want to get on with what you want to get on with. Secondly, drop us a line here, and we’ll get you back up and running as soon as we can. (But please, do make sure you’ve followed the instructions above first! Thanks).

For most people you won’t experience any issues at all, but if you have been affected in the short term, please know that this short term pain equates to long term gain in the context of a much more secure browsing experience, whether you’re surfing from home or logging in from a dodgy internet cafe in Bogota!

Thanks, as always, for your patience and understanding – it’s what sets us apart from other online communities, and is very much appreciated.

Best Regards,

Matt

p.s. STOP PRESS (09:45am 22/12) – There was a problem with logins, whereby users were being redirected to a signup page. This should have now been fixed, so if you encountered that specific issue, please login again and all should be as you’d like.

Your first 30 days for just £1
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